Non-Refundable Deposits:
We hope this message finds you well. At Amour Body, we greatly appreciate your trust in our services and the opportunity to enhance your well-being.
As part of our commitment to providing exceptional care and ensuring the best experience for all our clients, we would like to take a moment to clarify our policy regarding non-refundable deposits.
Non-refundable deposits are an integral part of our reservation system, designed to secure your appointment slot and allow us to allocate the necessary resources to provide you with the highest level of service. When a client reserves a specific time, it means that our team is dedicated to preparing for your personalized experience, including scheduling our expert staff, preparing specialized treatments, and ensuring a serene and comfortable environment.
We understand that unforeseen circumstances may arise, and we empathize with any challenges you may face. However, the non-refundable nature of the deposit is crucial in maintaining the efficiency of our operations and ensuring fairness to all clients. Your understanding of this policy enables us to uphold the quality of our services and accommodate as many clients as possible.
We value your continued support, and we remain committed to delivering exceptional results and an unmatched experience during your visit to [Your Luxury MedSpa]. If you have any questions or concerns about our deposit policy, please feel free to reach out to our dedicated team.
Thank you for choosing Amour Body. We look forward to serving you and exceeding your expectations.
Cancelation Policy:
We appreciate your trust in Amour Body and your commitment to enhancing your well-being through our services. To ensure the smooth operation of our schedule and provide the best experience for all our clients, we have implemented a cancellation policy for missed appointments.
If you have purchased a pre paid package, it is essential to inform us at least 24 hours in advance if you need to cancel or reschedule an appointment. Failure to notify us within this time frame will result in the missed appointment being counted against your package.
For example, if you have purchased a package of 6 sessions and miss an appointment without prior notice on the 4th session, that session will be forfeited, and you will have 5 remaining sessions.
We understand that unforeseen circumstances may arise, and we strive to accommodate our clients to the best of our ability. However, respecting our cancellation policy enables us to effectively manage our schedule and offer availability to other clients.
Your cooperation is greatly appreciated, and we thank you for your understanding and support of our policies. If you have any questions or need further clarification regarding our cancellation policy, please do not hesitate to contact our team.
Shapewear non refundable:
We appreciate your interest in Amour Body and your support of our products, including our range of fajas and shapewear. As part of our commitment to maintaining the highest standards of hygiene and safety, we would like to clarify our policy regarding the return and exchange of these items.
Please note that all fajas, shapewear, and related products are non-refundable and non-exchangeable. This policy is in place due to the nature of these items, which are similar to undergarments and intended to be worn directly against the skin.
As the global concern regarding COVID-19 continues to evolve, it is imperative that we prioritize the health and safety of our clients and staff. Selling products that have been worn against the skin poses a risk of contamination and is unsanitary, especially in light of the current circumstances.
We understand that selecting the right faja or shapewear is an important decision, and we are committed to assisting you in finding the perfect fit. Our knowledgeable staff members are available to provide personalized guidance and recommendations to ensure your satisfaction with your purchase.
We appreciate your understanding and cooperation in adhering to our non-refundable and non-exchangeable policy for fajas and shapewear.